Starting March 1, 2023

San Diego, CA

Frequently Asked Questions

Attendance Protocols


  • How do I receive my conference badge?

    If you are registered and paid in full by January 30, 2023, your badge and a printed schedule at-a-glance will be mailed to you to create a more efficient check-in process. If you registered after January 30, you will pick up your conference credentials onsite at the conference at the NIC Badge Pick-up Desk. 

  • What is the NIC Badge Policy?

    You will need your badge and lanyard at all times to move about the space, so please wear it at all times.

    Badge swapping is not permitted. Anyone found wearing a badge that does not match his/her/their identification will be removed from the conference without a refund. In addition, the registration of any attendee whose badge is being worn by another individual will be forfeited. The NIC Conference does have security in place to ensure that only registered individuals have access to the conference space.

    Keep your badge in a safe place. Replacement badges can be printed onsite at a cost of $150 to the attendee.

  • Do you allow on-site registration?

    For the 2023 NIC Spring Conference, we are allowing on-site conference registration.  

  • When does the Early Bird rate end?

    To take advantage of Early Bird registration rates, registrations must be received by the NIC Registrar no later than December 21 at 11:59 PM PT. 

  • Can I pay by check?

    Yes, payments by check will be accepted until February 15, 2023. Registrations submitted using the check payment option are considered pending until payment is received.


    Make checks payable to: National Investment Center for Seniors Housing and Care (NIC) and mail to:


    c/o Registration

    One Park Place

    Suite 450

    Annapolis, MD 21401


    To avoid cancellation, payment must be received within 7-10 business days of submitting online registration. In the event of cancellation, hotel rooms reserved at the NIC group rate may also be cancelled by NIC. Conference re-registration will be at the current registration rates.

    Conference credentials will not be mailed to anyone who has not paid in full by January 30, 2023. Please note that registrations purchased using company checks/credit cards can be cancelled by company personnel on your behalf.

    To pay by credit card, after selecting the check payment option, please select the “already registered” button, enter email address and confirmation number, and submit payment.

  • What is NIC's event registration cancellation policy?

    Cancellations must be submitted online via the event registration site or by email to   

    Cancellations received by February 15, will be assessed a $295 administrative fee.   

    After February 15, 2023, no refunds will be granted.  

    In the event of registration cancellation, hotel rooms reserved at the NIC group rate may run the risk of also being cancelled. Conference re-registration will be at the current registration rates. 

  • What is NIC's event registration replacement policy?

    If you are no longer able to attend the 2023 NIC Spring Conference and your company would like to replace your registration with another colleague, a $295 administrative fee will be assessed.  

    The original registration will be cancelled minus the $295 fee, and your company will be provided a code to honor the rate of the original registrant. 

  • What does my registration fee include?
    • Pre-conference Mailing 
    • Attendee listing (e-mail addresses are not included) 
    • Networking Lounges 
    • Educational Sessions 
    • Meals at the NIC Café  
    • Receptions 
    • Headshot Lounge 
    • Shoeshine 
    • Relaxation Station 
    • Specialty Coffee Bar 
    • LinkedIn Corner 
  • What are the closest airports to the Hotel?

    Traveling to the NIC Spring Conference, via air, is a convenient option with two major airports servicing the San Diego area:


    San Diego International Airport (SAN)

    3225 N Harbor Dr, San Diego, CA 92101


  • Is there a room block rate for the hotel?

    NIC has reserved a limited number of rooms at a discounted rate for registered attendees at the Marriott Marquis San Diego Marina. The discounted rate ($359 per night for single/double occupancy + applicable taxes) will be available through February 1, 2023 or until the NIC room block is sold out. 

  • What is the discounted hotel room rate for registered attendees?

    The discounted rate for registered attendees at the Marriott Marquis San Diego Marina is $359 per night for single/double occupancy + applicable taxes. 

  • How do I change/replace/cancel my hotel reservation?

    Please contact the hotel directly for name changes, arrival/departure changes, and/or cancellations. You may cancel your hotel reservation on or before 30 days prior to your check-in without penalty. Deposits are forfeited for cancellations received 30 days prior to check-in.

  • Can I reserve a suite or meeting room at the upcoming event?

    Priority is given to NIC Partners and Sponsors. Please contact  for assistance. More information on how to become a sponsor is HERE.

  • What is a Huddle Space?

    Huddle Spaces are semi-private reserved areas of the Networking Lounge that are available for purchase if a Tier 3-5 sponsorship is secured. Learn how to become a sponsor HERE. 

  • Who do I speak with regarding information to become a sponsor?

    Contact for information and a list of available sponsorships.

  • When will the Attendee Listing become available?

    The electronic Attendee Listing will be available via the NIC Conference Mobile App in February. 


Networking Lounges

  • What is the Networking Lounge Etiquette?

    We kindly request attendees to observe good networking etiquette by the following policies:

    • The only company signage or display materials permitted are those posted by NIC.
    • Networking spaces must remain accessible and available at all times to all fellow conference attendees.
    • Networking Lounges are accessible only by badged conference attendees.

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