March 30 - April 1, 2026

Nashville Tennessee

Sessions

Tuesday, March 31, 2026

Incentivizing and Retaining Your Property Level Leaders

Session Type: Innovation Lab



Date and Time:Tuesday, March 31, 2026 | 1:30 pm - 2:30 pm

Panelist

Stephen Flatt

Stephen Flatt Chief Executive Officer & Inside Director

NHC

Panelist

Jon Ollmann

President and Chief Operating Officer

Hawthorn Senior Living

Success in senior housing and skilled nursing operations is most often defined by whether organizations can attract, retain, and incentivize leaders at the property level, the individuals who have a measurable impact on quality metrics, workforce stability, consumer experience, and financial performance.

The session will explore innovative staffing and incentive models that move beyond recruitment and burnout and instead focus on models that are proving effective in today’s environment: ownership-aligned structures, compensation designs and models that give property-level leaders a real stake in outcomes.

Through data and real-world examples, panelists will explore how these incentive models and redesigned staffing structures can strengthen culture and build a more resilient senior housing and skilled nursing workforce.

Event Website Sponsor: